ISO 9001

ISO 9001 is maintained by ISO, the International Organization for Standardization. The requirements for a quality management system include:

  • determination of procedures;
  • keeping adequate records;
  • regular review of individual processes and corrective measures
  • continuous improvement process (CIP)

Certification to an ISO 9001 standard certifies that consistent business processes are being applied.

 


About this glossary:

This glossary is presented by Dussmann Office, a provider of quality office services in Germany from office rentals, virtual offices, office services and complete offices to reservation of conference rooms and flexible booking of office space on a daily basis.

Dussmann Office has locations nationwide. Contact partners at the headquarters in Berlin are available to answer requests and inquiries. Dussmann Office, like Dussmann Service, Kursana and Dussmann das KulturKaufhaus, is a company division of the Dussmann Group.